Personal Data Protection

1. Data Controller

As Club Felicia Village, we process your personal data in accordance with the Personal Data Protection Law No. 6698 ("PDP") and act as a "data controller" as explained below.

2. Purpose of Processing Personal Data

Your personal data is processed for the purpose of providing accommodation services at our hotel, carrying out reservation procedures, managing customer relations, and fulfilling legal obligations.

3. Processed Personal Data

• Identity information (name, surname, ID number)
• Contact information (phone, email, address)
• Accommodation information (check-in/out dates, room preferences)
• Payment information

4. Transfer of Personal Data

Your personal data may be transferred to authorized public institutions and organizations and our business partners within the scope of our legal obligations.

5. Rights of the Data Subject

Pursuant to Article 11 of the PDP, you have the following rights regarding your personal data:

• Learning whether your personal data is processed
• Requesting information if your personal data has been processed
• Learning the purpose of processing your personal data and whether they are used in accordance with the purpose
• Knowing the third parties to whom your personal data is transferred domestically or abroad
• Requesting correction if your personal data is incomplete or incorrectly processed

6. Contact

For any questions and requests regarding your personal data, you can send an email to kvkk@felicivillage.com or contact us through our contact page.